PaySoft is not a name you see advertised, and that is roughly the point. It has been running weekly and fortnightly wage payrolls in South African factories, farms and security firms for a long time, and the businesses that use it tend to stay.
The strength is in the shapes of payroll that catch other systems out. Weekly wages with variable hours. Piece rate work. Shift differentials. Multiple bargaining council agreements running in one company. Large headcounts of hourly paid staff where a small calculation error multiplies fast.
Statutory work
Complete. EMP201, EMP501, IRP5 and IT3(a), e@syFile, UIF, SDL, ETI and COIDA, with bargaining council submissions for the sectors that need them. The vendor's compliance updates are prompt and the support team knows the councils.
The trade off
It looks its age. The interface is functional rather than considered, and the product is sold and implemented through a reseller network rather than self service, so getting started involves a conversation rather than a sign up form. Employee self service exists but is basic next to PaySpace or SimplePay.
Documentation is thinner than the market leaders, and a great deal of the practical knowledge lives with the resellers. That is fine while your reseller relationship is good, and it is a risk worth naming.
Who should buy it
Employers with significant hourly or wage staff, particularly in manufacturing, agriculture, security and hospitality, and anyone running under bargaining council agreements who has been let down by a general purpose payroll.
PR
South AfricaSandton51 to 200 employees
