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287 verified reviews

PaySpace reviews

Every published review of PaySpace, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

287 reviews match · page 1 of 29

BR

Boitumelo RamaphosaVerified

Management Accountant

Security servicesSouth AfricaCenturion51 to 200 employees
5.0
15 Jul 2026

Our IRP5 files validated in e@syFile first time

We switched after our previous provider got an ETI calculation wrong. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Payroll and HR sharing one employee record. Employee self service cut payslip queries almost to zero. ETI is calculated on the sliding scale and shows its working.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
RS

Rendani SitholeVerified

Partner

AccountingSouth AfricaKimberley11 to 50 employees
5.0
15 Jul 2026

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Audit trail built for organisations that get audited. EMP201 and EMP501 submissions have been correct every period. IRP5 files validated in e@syFile without a single rejection.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
FS

Faizel Sithole

Senior Payroll Consultant

TelecommunicationsSouth AfricaGqeberha201 to 500 employees
4.0
15 Jul 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Statutory payroll maintained across more than forty African countries. ETI is calculated on the sliding scale and shows its working. Employee self service cut payslip queries almost to zero.

What does not

Reporting outside the statutory pack is thin.

Used for 6 to 12 months
RD

Ryan DavidsVerified

Wages Clerk

AccountingSouth AfricaJohannesburg2 to 10 employees
3.0
15 Jul 2026

Correct outputs, unhelpful reporting

We use maybe sixty percent of what we pay for. Bargaining council and COIDA submissions built in. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Statutory payroll maintained across more than forty African countries. Setup was straightforward.

What does not

Wage and shift payroll is weaker than salaried. The reporting cannot break cost down by department.

Used for 2 to 5 years
NV

Nonhlanhla VenterVerified

Payroll Manager

Mining servicesSouth AfricaKlerksdorp500 plus employees
4.0
13 Jul 2026

Three tax year ends without a single correction

We run about ninety staff on this and it has not missed a submission. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Statutory payroll maintained across more than forty African countries. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.

What does not

The interface takes a while for a new administrator.

Used for 1 to 2 years
MK

Meera KannemeyerVerified

Payroll Administrator

Mining servicesSouth AfricaKimberleySole trader
5.0
12 Jul 2026

ETI calculated correctly, with the working shown

We switched after our previous provider got an ETI calculation wrong. Bargaining council and COIDA submissions built in. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. EMP201 and EMP501 submissions have been correct every period. BCEA leave accruals are right without configuration.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
BC

Bradley CoetzeeVerified

Managing Director

InsuranceSouth AfricaVereeniging500 plus employees
5.0
12 Jul 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Bargaining council and COIDA submissions built in. The ACB file imports into our bank without a support call. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
RT

Ryan TaylorVerified

HR Manager

Property and real estateZimbabweZimbabwe201 to 500 employees
5.0
12 Jul 2026

Our IRP5 files validated in e@syFile first time

The tax year end is what convinced me. Nothing broke. Payroll and HR sharing one employee record. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. BCEA leave accruals are right without configuration.

What does not

There is no real HR functionality, so we run a second system.

Used for 1 to 2 years
LK

Lindiwe KannemeyerVerified

Founder

Professional consultingSouth AfricaRustenburg500 plus employees
5.0
12 Jul 2026

Our IRP5 files validated in e@syFile first time

We run about ninety staff on this and it has not missed a submission. Audit trail built for organisations that get audited. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Payroll and HR sharing one employee record. IRP5 files validated in e@syFile without a single rejection. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
BM

Bongani MabasoVerified

Chief Operating Officer

Mining servicesSouth AfricaSandton51 to 200 employees
2.0
11 Jul 2026

Bargaining council rules were never supported properly

The compliance errors were the problem, and they took too long to acknowledge. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The payslip layout is clean.

What does not

Support could not explain their own statutory outputs. The March year end process was poorly documented. ETI required manual correction for months.

Used for less than 6 months
Previous12...29Next

4.3

Overall

from 287 reviews

85% positive11% neutral4% critical

Rating distribution

5
140 of 287
4
103 of 287
3
32 of 287
2
9 of 287
1
3 of 287

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