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  1. Home
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  3. Sage Payroll
  4. Reviews

231 verified reviews

Sage Payroll reviews

Every published review of Sage Payroll, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

231 reviews match · page 1 of 24

AK

Andile Kruger

HR and Payroll Manager

Food and beverageSouth AfricaCenturion51 to 200 employees
5.0
15 Jul 2026

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Backed by the largest accounting software vendor in the market. IRP5 files validated in e@syFile without a single rejection. EMP201 and EMP501 submissions have been correct every period.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
LR

Lucinda ReddyVerified

Group Financial Manager

RetailSouth AfricaGqeberha11 to 50 employees
5.0
15 Jul 2026

EMP501 reconciliation took forty minutes

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Backed by the largest accounting software vendor in the market. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
JN

Johan Netshitenzhe

HR Business Partner

ConstructionSouth AfricaPaarl11 to 50 employees
4.0
15 Jul 2026

Support actually understands South African payroll

We switched after our previous provider got an ETI calculation wrong. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Posts straight into Sage Accounting with no export step. The ACB file imports into our bank without a support call. Support answers in South African hours and understands the question.

What does not

Reporting outside the statutory pack is thin.

Used for more than 5 years
MW

Megan WindvogelVerified

People Operations Lead

ConstructionSouth AfricaJohannesburg201 to 500 employees
4.0
15 Jul 2026

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. ETI is calculated on the sliding scale and shows its working. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for 6 to 12 months
MN

Meera NkunaVerified

Audit Manager

Professional consultingBotswanaBotswana201 to 500 employees
4.0
15 Jul 2026

Payroll stopped being the worst week of the month

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Posts straight into Sage Accounting with no export step. BCEA leave accruals are right without configuration. Employee self service cut payslip queries almost to zero.

What does not

There is no real HR functionality, so we run a second system.

Used for 6 to 12 months
JM

Jenna Moodley

Payroll Administrator

Mining servicesSouth AfricaVereeniging2 to 10 employees
4.0
15 Jul 2026

EMP501 reconciliation took forty minutes

I have run payroll on four different systems and this is the one I would choose again. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. ETI is calculated on the sliding scale and shows its working. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for less than 6 months
CS

Christiaan SegwapaVerified

Management Accountant

AccountingSouth AfricaGeorge2 to 10 employees
4.0
15 Jul 2026

Leave finally follows the BCEA without a spreadsheet

We run about ninety staff on this and it has not missed a submission. Posts straight into Sage Accounting with no export step. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Backed by the largest accounting software vendor in the market. Support answers in South African hours and understands the question. The ACB file imports into our bank without a support call.

What does not

The interface takes a while for a new administrator.

Used for less than 6 months
WS

Willem SinghVerified

Partner

RetailSouth AfricaStellenbosch51 to 200 employees
4.0
15 Jul 2026

Our IRP5 files validated in e@syFile first time

I have run payroll on four different systems and this is the one I would choose again. Backed by the largest accounting software vendor in the market. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The Sage compliance engine without a local installation. Employee self service cut payslip queries almost to zero. The ACB file imports into our bank without a support call.

What does not

Reporting outside the statutory pack is thin.

Used for 2 to 5 years
AJ

Anisha JacobsVerified

Wages Clerk

Non profitSouth AfricaPietermaritzburg2 to 10 employees
4.0
15 Jul 2026

EMP501 reconciliation took forty minutes

The tax year end is what convinced me. Nothing broke. Per employee pricing that scales with headcount. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The Sage compliance engine without a local installation. Support answers in South African hours and understands the question. IRP5 files validated in e@syFile without a single rejection.

What does not

The interface takes a while for a new administrator.

Used for 2 to 5 years
AS

Ayanda SegwapaVerified

Financial Manager

Information technologySouth AfricaVereeniging51 to 200 employees
5.0
14 Jul 2026

ETI calculated correctly, with the working shown

I have run payroll on four different systems and this is the one I would choose again. The Sage compliance engine without a local installation. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Per employee pricing that scales with headcount. BCEA leave accruals are right without configuration. Support answers in South African hours and understands the question.

What does not

There is no real HR functionality, so we run a second system.

Used for less than 6 months
Previous12...24Next

4.1

Overall

from 231 reviews

78% positive16% neutral6% critical

Rating distribution

5
91 of 231
4
89 of 231
3
36 of 231
2
12 of 231
1
3 of 231

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