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Bosberaaad

  1. Home
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  3. Accounting Software
  4. FreshBooks
F

FreshBooks

Excellent for billing time, weak as a South African ledger

3.8
148 verified reviews
Write a review
On this pageOverview
  • Overview
  • Pricing
  • Features
  • Ratings
  • Compare
  • Reviews
  • Alternatives
  • FAQs

On this page

  • Overview
  • Pricing
  • Features
  • Ratings
  • Compare
  • Reviews
  • Alternatives
  • FAQs

The assessment

What FreshBooks is, honestly

FreshBooks is the best invoicing and time billing experience available, but it is billed in US dollars and does not carry South African VAT compliance.

FreshBooks is built for people who sell their hours. Consultants, designers, developers, small agencies. The time tracking to invoice pipeline is the smoothest in this entire list, the invoices are the best looking, and the payment chasing is polite and automatic in a way that materially improves how quickly freelancers get paid.

We include it because a lot of South African independents use it and like it. We rank it where we do because as a South African accounting system it has real gaps that you should understand before committing.

The compliance gap

There is no South African VAT module. You can add a tax at 15% and label it VAT, and the invoices will look right, but there is no VAT201 report, no supply category handling and no accountant workflow built for SARS. If you are VAT registered, your bookkeeper will be building the return outside the system every two months.

Bank feeds for South African banks are limited to a third party aggregator where they work at all, and reconciliation is not a strength.

Currency

Billing is in US dollars. That means the cost moves with the rand and carries a card forex fee. At the entry tier the difference between a good month and a bad month for the currency is meaningful over a year, and it should be budgeted as a variable cost rather than a fixed one.

Who should buy it

Sole traders and micro consultancies below the VAT registration threshold who bill by the hour and want to get paid faster. If you are VAT registered, or you carry stock, or you need a proper ledger for an accountant, look at Zoho Books or Sage Accounting instead.

Starting price

US$21/mo

excluding VAT

Vendor
FreshBooks
Founded
2003
Available in
South Africa, Namibia, Botswana, Zimbabwe
Languages
English
Support
Telephone, Email, Live chat, Knowledge base
Free trial
Yes
Visit FreshBooks

We may earn a commission when you subscribe through this link, at no extra cost to you. It never affects a rating or a ranking. How we make money

South African compliance

  • No VAT201 support
  • Generic tax rate configuration only
  • No SARS eFiling workflow
  • Data hosted outside South Africa

Bank support

Limited third party aggregator coverage

What it costs

Plans, priced in rand

Figures below exclude VAT. Add 15% for the amount that lands on your invoice.

Lite

US$21/mo

excluding VAT

Five billable clients, unlimited invoices, time tracking.

1 user

  • 5 billable clients
  • Unlimited invoices
  • Time tracking
  • Expense capture
  • Online payment links
Most chosen

Plus

US$38/mo

excluding VAT

Fifty billable clients, recurring billing, proposals.

1 user, additional seats charged separately

  • 50 billable clients
  • Recurring invoices
  • Proposals
  • Client retainers
  • Accountant access

Premium

US$65/mo

excluding VAT

Unlimited clients, project profitability, deeper reporting.

1 user, additional seats charged separately

  • Unlimited billable clients
  • Project profitability
  • Customised email templates
  • Advanced payment options

Billed in US dollars, so the rand cost moves with the exchange rate and carries a card forex fee. There is no South African VAT201 support.

Last checked 1 July 2026. Vendors change prices and run promotions without notice, so confirm the current figure on the vendor website before you buy.

FeatureLitePlusPremium
5 billable clientsIncludedNot includedNot included
Unlimited invoicesIncludedNot includedNot included
Time trackingIncludedNot includedNot included
Expense captureIncludedNot includedNot included
Online payment linksIncludedNot includedNot included
50 billable clientsNot includedIncludedNot included
Recurring invoicesNot includedIncludedNot included
ProposalsNot includedIncludedNot included
Client retainersNot includedIncludedNot included
Accountant accessNot includedIncludedNot included
Unlimited billable clientsNot includedNot includedIncluded
Project profitabilityNot includedNot includedIncluded
Customised email templatesNot includedNot includedIncluded
Advanced payment optionsNot includedNot includedIncluded

Capability

What it does better than most

The four things our reviewers consistently name, then the full capability list.

1

The smoothest time tracking to invoice workflow available

2

Invoices that genuinely look professional without design work

3

Automatic, well judged payment reminders

4

Very low learning curve

Full feature list

  • Time tracking
  • Invoicing and estimates
  • Proposals
  • Client retainers
  • Expense capture
  • Online payments
  • Project profitability
  • Mileage tracking
  • Accountant access
  • Mobile app for iOS and Android

Integrates with

  • Stripe
  • PayPal
  • Gusto
  • Zapier
  • Trello
  • Asana
  • Slack

What reviewers say

The numbers, not the marketing

Every figure below is computed from 148 published reviews. Nothing here is written by hand.

3.8

Overall

65% positive22% neutral13% critical

Rating distribution

5
40 of 148
4
56 of 148
3
33 of 148
2
16 of 148
1
3 of 148

Rated by dimension

Ease of use
3.7
Value for money
3.7
Customer service
3.6
Functionality
3.8

Who is reviewing it

Sole trader
25 (17%)
2 to 10 employees
36 (24%)
11 to 50 employees
18 (12%)
51 to 200 employees
27 (18%)
201 to 500 employees
19 (13%)
500 plus employees
23 (16%)

Head to head

FreshBooks against its closest rival

How FreshBooks and Zoho Books compare on every rating dimension.

RatingFreshBooksZoho Books
Overall3.84.2, higher
Ease of use3.74.1, higher
Value for money3.74.3, higher
Customer service3.63.9, higher
Functionality3.84.2, higher
Reviews148224
See the full comparison

Verified reviews

From people who actually use it

We lead with the most helpful reviews and always include a critical one. A page of five star reviews tells you nothing.

SM

Sarisha MokoenaVerified

Production Manager

Professional consultingSouth AfricaCape Town2 to 10 employees
4.0
19 Mar 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Very low learning curve. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Invoices that genuinely look professional without design work. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Used for 6 to 12 months
SK

Sanele KrugerVerified

Operations Director

AgricultureSouth AfricaMidrandSole trader
4.0
17 May 2026

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. Invoices that genuinely look professional without design work. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Invoices that genuinely look professional without design work. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Used for 2 to 5 years
SN

Sunette NgcoboVerified

Owner

Food and beverageSouth AfricaPolokwane51 to 200 employees
3.0
13 Jul 2026

Right features, wrong price for our size

Good enough that changing again is not worth the disruption. Invoices that genuinely look professional without design work. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

The smoothest time tracking to invoice workflow available. The core ledger is reliable.

What does not

Inventory cannot handle multiple warehouses. The report customisation is limited.

Used for 2 to 5 years
Read all 148 reviews

Sponsored

Billboard advertising slot, 970 by 250

Editorially selected

What to look at instead

Chosen because of what they do differently to FreshBooks, with the reason stated.

Zoho Books

4.2
#1

A real South African VAT ledger for about the same money, billed in rand.

Freefree plan available

WA

Wave Accounting

3.5
#2

Free, if invoicing and a basic ledger is genuinely all you need.

Freefree plan available

Xero

4.3
#3

The right move the moment you register for VAT.

R330per month, from

All FreshBooks alternatives

Common questions

What buyers always ask

Answered from this product's own record, so these can never drift from the data above.

We may earn a commission when you subscribe through this link, at no extra cost to you. It never affects a rating or a ranking. How we make money

This assessment draws on 148 published reviews of FreshBooks.

Back to the full directory