Intacct is not a small business ledger and should not be compared to one. It is a financial management system for organisations that consolidate, that operate across entities and currencies, and that have a finance team rather than a bookkeeper.
The dimensional accounting model is the reason people buy it. Instead of building an ever longer general ledger account code to capture department, project, location and funding source, you tag transactions across dimensions and slice the reporting afterwards. Finance teams that have lived with a forty character account structure understand immediately why this matters.
Consolidation
Multi entity consolidation is where Intacct earns its price. Inter company eliminations, currency translation and a group level close that takes days rather than weeks. For a group with a South African operating company, a Mauritian holding structure and a Namibian subsidiary, this is the problem the product exists to solve.
Local reality
South African VAT is configured rather than native, which is normal at this tier and entirely workable with a competent implementation partner. There is no eFiling transfer. The local partner ecosystem is smaller than for Sage's mid market products, so partner selection deserves as much diligence as the software selection.
Cost
There is no list price and there will not be one. Expect a meaningful annual subscription plus an implementation that runs into six figures in rand. Anyone quoting you a number for Intacct without scoping your entity structure is guessing.
Who should buy it
Groups with three or more legal entities, organisations with a genuine consolidation burden, non profits with fund accounting requirements, and businesses whose finance function is being held back by a ledger that cannot report the way the board asks.